There may come a time when you take a peek at your website and see how outdated it appears. No longer as trendy as it once was, it may need major revamping. Thankfully, there are plenty of agencies that can make your site look sharp and new, but it takes a discerning eye to find the best company for your needs. 

You need a website that suits your tastes and maximizes your ROI. So, what should you be looking for in a creative agency? Keep reading and discover for yourself! 

1. What is Included in the Cost? 

You’ll want to know what you’re paying for right off the bat. This way, you can compare web design packages and see what’s missing or present in each one. The minimum services included in a website design service should be graphic design, layout, hosting, and themes. With more integrations or additional features, the higher the rates go. 

2. Is There a Written Agreement that Outlines the Process from Start to Finish? 

Get. It. In. Writing. 

This applies to many things in life, most especially important transactions. Web design is no different. Don’t settle for verbal promises; make sure that there’s a written agreement that outlines the services you’ll get. This way, you won’t miss anything and will get your money’s worth. If the agency refuses to sign an agreement, then that’s a red flag. Leave and find someone else who’ll agree to this condition. 

3. How Many Revisions of the Mockups are Included? 

Some agencies offer unlimited revisions, some don’t. So, make sure that you know the number of revisions included with the package, especially if it’s a custom design or has specific branding needs. You don’t want to end up with a website you’re not satisfied with. In general, agencies offer one to three revisions for mock-ups. So, make sure each modification counts! 

4. Where Will it be Hosted? 

Different web design agencies use various servers to host websites. You’d do well to understand where yours will be hosted because that can affect the performance, scalability, management, and security of your website. Of course, the more features a server has, the higher the rates. So, take this into consideration when choosing your web design firm. 

5. Will There be Ongoing Website Maintenance? 

The work isn’t done once your website is online. Issues are inevitable, and you’ll need to update integrations and modules regularly to keep everything running smoothly. That’s a lot of effort just to keep your website running. So, make sure that your firm is able to provide ongoing website maintenance. That way, you can focus more on what matters — running your business. 

The Bottom Line 

It can be hard to find a website design firm that ticks all the boxes, but don’t give up. 

If you’re struggling, why not check out Cactus Club? 

We’re the real deal: a boutique design and digital marketing agency based just outside of Philadelphia. To learn more about our offerings, visit our website today.